Introducing the Third Edition of the FACT Quality Handbook
By Heather Conway, CQA(ASQ), Quality Manager
We are excited to announce the release of the FACT Quality Handbook, Third Edition—a comprehensive, practical, and updated resource designed to support your quality management efforts across FACT-accredited programs.
This new edition includes three all‑new chapters:
- Root Cause Analysis
- Good Documentation Practices
- Preparing for an Inspection
Each chapter features:
- A curated list of citation examples related to the topic and the required response.
- Real examples to guide your approach.
With over 60 new examples, plus a new glossary of terminology, definitions, and abbreviations, this edition is our most robust version yet.
The FACT Quality Handbook remains one of our most valuable tools for strengthening program quality, reinforcing accreditation readiness, and supporting continuous improvement.
Thank you for your continued commitment to excellence and quality in cellular therapy and cord blood banking.
Acknowledgements
This edition would not have been possible without the dedicated work of past and present members of the FACT Quality Management Committee, who contributed their expertise, insights, and time to its development.
We also extend our sincere appreciation to the organizations that generously shared examples, enabling us to provide meaningful examples that enhance learning and applicability.

