By Alisa Forsythe, Director of Technology Services
FACT is excited to announce the upcoming Single Sign-On (SSO) launch. SSO is the ability to use a single set of credentials to grant access to all of FACT’s SSO-connected systems. This initial release will include two of our systems – the FACT Accreditation Portal and the Annual Compliance system used by our volunteers.
For example, if you log into the FACT Accreditation Portal and then decide to complete Annual Compliance, you will NOT have to enter credentials again…you are already logged in!
This is just the first step toward unifying all FACT systems to make them more accessible to users. Additional systems will be added over time, such as the public website where users purchase items and register for events. We will announce additions as they are made.
To implement SSO, there will be some impact to users. The most significant will be a day of portal downtime in January. The following are specific details regarding the SSO launch and its benefits:
How will this impact me?
- Beginning at 8:00 PM CT on January 9, 2024, the FACT Accreditation Portal will be taken offline and will be back online on January 11, 2024.
- When logging in on January 11, 2024, you must reset your password to log into the portal. Simply select “Forgot Password” on the portal login form. Once reset, this will be your login for all FACT single sign-on systems.
- If you are a volunteer, when you receive notice to perform Annual Compliance, use your new FACT single sign-on credentials.
- Productivity and Convenience for our Users: Organizations are voluntarily seeking FACT accreditation to provide a higher level of quality care for their patients. Our inspectors often contribute their own personal time to perform inspections. A single login grants access to all SSO-enabled systems for your entire browsing session. Move around without interruption. Our goal is to use SSO to make your interactions with FACT as seamless as possible.
- Improved Security: Most security breaches are caused by poor password hygiene. Users have too many usernames and passwords to remember and must change them frequently, causing password reuse. SSO provides the solution by only requiring one set of credentials with a strong username and password to decrease the risk of a data breach. Furthermore, based on new IT security best practices, FACT is discontinuing the requirement for users to change their password arbitrarily. Passwords should be changed only when a user forgets their password or if an account is suspected to be compromised.
We hope you are as excited about SSO as we are!
If you have any questions about SSO or the portal, contact us at firstname.lastname@example.org.